Unfortunately, it happens to many business owners. You have a fully functioning website, and the emails suddenly stop. If you haven’t made any changes to your website, it’s time to call a web developer to help you determine why your web forms aren’t making their way to you.
When you first had your website completed, did you test your website forms? If not, you should immediately. We request that all companies check every web form on their website the day that it goes live, that way we can resolve any issues immediately. We then recommend that you test them on a regular basis to ensure everything is working properly. However, if you begin to notice that your submissions have slowed, or even come to a halt, feel free to give us a call at 419-359-5970 so we can look “under the hood” of your website.
What Can Cause a Web Form to Break?
When you built your site, you had hoped it would be perfect. While in many instances it can be, there are many instances where technology can cause a headache; this being one of those cases.
We’re all aware that hackers can be a problem for business owners. If a hacker pilfers your leads, they will skip directly over you and route to the hacker’s inbox. They can then sell these leads to your competitors.
You might also be experiencing issues if your email platform changes their spam filters. We’ve seen an increase in problems with Gmail users not receiving the WordPress form submissions. They aren’t even making it through to the spam folder. Instead, they are getting denied completely.
If your server upgraded and did not fully implement, you could also experience issues with your web forms not arriving to your inbox.
What Can You Do About It?
The most important thing that you can do is pay attention to your web form submissions. If anything seems out of the ordinary, hop online and test them yourself. If your test emails aren’t coming through, call our team at Top Jump Marketing to take a look. We’ll provide a detailed assessment of the problem you’re encountering, then help restore your web forms with trusted solutions.
To learn more, call our office at 419-359-5970.
