You’ve been hacked…now what?

In the online universe we live in, being hacked is a serious concern for your website.  Though it is true that the most valuable targets are large corporations, hackers will try just about anywhere.  That includes your website.

Generally speaking, smaller company websites have less security and are easier to hack, making them more vulnerable, and therefore more attractive, targets for online thugs and hoodlums.

There are steps you can take to increase your security and make your site less hackable.  Some of those steps include:

  • Employ website security tools
  • Keep all software up to date
  • Utilize complex usernames and passwords
  • Use HTTPS (SSL verification)

None of these will make your site 100% secure, though each will reduce its vulnerability.

So, if your site does become compromised, then what?

What to Do Now

If your site is compromised by a hacker, it is absolutely imperative that you address the problem immediately!  That site is your company’s responsibility and, just like other company assets like vehicles and equipment, your company potentially faces a liability risk.

The following steps must be undertaken immediately.

  • Contact the host
  • Identify and reverse the damage
  • Change all passwords
  • Create a backup (hopefully you had already done this)
  • Update all website security
  • Create a website maintenance plan


It is a LOT of work to get everything done, not to mention some of it requires specialized knowledge and experience.  That’s why we recommend working with a professional technical team…like our team at Top Jump Marketing.

We will:

  • Identify the damage inflicted
  • Remove malicious code installed
  • Remove all backdoor access
  • Provide information for increased security-

With constant changes in technology, it is virtually impossible to prevent every single hacker on the Internet from challenging your site’s integrity.  However, should your site become compromised, remember the team at Top Jump Marketing is ready to stand by you.  Working together, we will identify any weaknesses in your site’s security and get the problem(s) corrected.

Website Maintenance Program

As hackers become increasingly sophisticated, ongoing maintenance of your site becomes increasingly urgent.  The most valuable defense your site has against the onslaught of virtual marauders is diligence and cutting-edge security.

This all takes time, knowledge, and experience.  That is why Top Jump Marketing has designed a website maintenance package.  This package includes:

  • Ongoing and automatic security upgrades
  • Security monitoring
  • Full updated WordPress platform
  • Fully updated themes and plugins
  • BulletProof security maintenance
  • Site is fully backed up to two separate locations monthly
  • Warranty

Warranty?  Yep.  As a member of the Top Jump Marketing maintenance program, if your covered site is ever hacked or compromised, it will be repaired FREE.

Want to learn more?  Contact the professionals at Top Jump Marketing today at 419-359-5970 and see what we can do for you.